diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 9114463373
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) received to gain access. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again. If you continue to experience issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than that of other similar apps. Withdrawn funds can only come from earnings made through gaming activities, not from bonus amounts collected. This means users can't withdraw the bonus they receive.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your KYC details, including your Aadhaar card, UPI, and all bank account information, within this app. This is a necessary step to ensure a smooth experience. Please ensure all required details are accurately filled and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, delays in payment processing may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is pending, don't worry, as the funds will be added to your wallet within 24 hours. If the issue persists, contact their care centre for assistance.
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